1. Introduction & Commitment to Confidentiality
HomeRealtor5 ("we", "our", or "us"), located in Pune, Maharashtra, India, is committed to safeguarding the privacy and confidentiality of our clients, prospective property buyers, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, retention, and protection of your personal and property-related information.
By accessing our website or submitting an enquiry for our documentation and concierge coordination services, you acknowledge and agree to the data handling practices described in this policy.
2. Information We Collect
We only collect personal information that is reasonably necessary to fulfill your property coordination requirements:
- Contact Identifiers: Full name, email address, telephone/WhatsApp number, country of residence, and communication preferences.
- Customer Classification: NRI (Non-Resident Indian), Out-of-city buyer, Pune resident, or Property Investor.
- Service & Transaction Details: Specific service requested, property type, property locality within Pune, stage of purchase, and brief descriptions provided voluntarily by you.
- Documentation Provided for Coordination: Identification proofs (PAN, Aadhaar, Passport copies), draft agreements, allotment letters, Index-II copies, or Power of Attorney drafts shared explicitly for checklist audit and Sub-Registrar appointment processing.
3. How We Use Your Information
We use your information strictly for legitimate business and operational coordination purposes:
- To evaluate your property documentation requirements and respond to your enquiry.
- To prepare customized document checklists and verify paperwork completeness.
- To coordinate Sub-Registrar appointment slots and calculate indicative stamp duty challans.
- To communicate status updates via phone, email, or approved WhatsApp channels.
- To liaise with independent advocates or developer project desks when instructed by you.
We do not sell, rent, trade, or publicly disclose your personal details or property papers to marketing aggregators, unauthorized brokers, or unsolicited commercial entities.
4. Secure Storage & Access Controls
Website enquiries are processed through Netlify Forms, which stores the submitted details for HomeRealtor5 and sends submission notifications to info@homerealtor5.com. Access to those submissions is restricted to authorized HomeRealtor5 personnel and the service provider's systems. We use administrative safeguards to protect against unauthorized access, loss, or disclosure.
Customer information is retained only as long as necessary to complete your coordination mandate or fulfill statutory record-keeping obligations under applicable Indian laws.
5. Third-Party Disclosures & Professional Referrals
Where you request formal legal drafting, title searches, or adjudication liaison, we may share relevant documentation with qualified, independent advocates with your prior authorization. We may also disclose necessary booking details to the official Maharashtra IGR portal for scheduling appointment tokens.
6. Your Rights & Contact for Privacy Inquiries
You have the right to request a review of your stored personal details, update incorrect records, or request deletion of your enquiry data upon completion of your service engagement, subject to statutory compliance requirements.
For any questions regarding this Privacy Policy or your data, please contact our Pune desk:
HomeRealtor5 Coordination Desk
Email: privacy@homerealtor5.com / info@homerealtor5.com
Location: Pune, Maharashtra, India